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http://www.PassengerRights.com

A forum for Northwest Air customers to trade horror
stories about NWA's service with an "attitude".


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Many NW customers feel like they have had an encounter with a bandit.

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-----Original Message-----
From: Ronald J. Riley <
rjriley@rjriley.com>
To:
skyone-l@ecnet.net <skyone-l@ecnet.net>
Date: Friday, February 26, 1999 10:43 AM
Subject: Revisit of Riley Credibility Poll

-----Original Message-----
From: Cris.L <
manfourman@usa.net>
To:
skyone-l@ecnet.net <skyone-l@ecnet.net>
Date: Sunday, November 29, 1998 4:01 PM
Subject: Re: Riley Credibility Poll

<<Ignore him...........>>
<<He's just not credible.>>


I was surprised when my post to
northwestair@onelist.com titled "[NorthwestAirlines] KLM Complaints Group", which appeared on skyone, was returned with a message saying I had been banned from the northwestair list. So I decided a little investigative work was in order and discovered that it was none other  than Cris L who had banned me from the northwestair list. So I created  northworstair@onelist.com first thing this morning, which will air the complaints which Cris excludes.

As to credibility, look at what a little grass roots lobbying has done in congress.  NWA agreed with Cris L, they ignored both me and other customers. I bet we get a law passed in the US to reign in airlines like Northwest.

Three months, and the events which have transpired, do shed some light on credibility.  And credibility is why I am going to be such a thorn for NWA.

I was asked yesterday by a congressional staffer to consider testifying in congressional hearings about the NWA problem.  Now I have a difficult decision to make, should I fly US Air to DC, or should I take NWA to the hearings, ensuring that I have a fresh horror story to pass on?

I have enough NWA horror stories for a lifetime.  US Airways will be my choice.

Ronald J. Riley (810) 655-8830

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Page last revised 5-17-99

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Northwest Makes
Very Unhappy
Customers

 

Ronald J. Riley
1323 West Cook Road
Grand Blanc, MI 48439

Phone (810) 655-8830
Fax (810) 655-8832
E-mail: rjriley@rjriley.com

Home Page: http://www.northworstair.org/

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Wasted Time & Money