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Business Journal (Milwaukee)
Poor service forces NWA to reroute flight plan 3-15-99
Detroit Free Press
Dingell bill outlines airline passengers' rights 2-25-99
Northwest Airlines, Metro Airport rate low in magazine poll 2-20-99
Stranded fliers' cases moved to federal court 2-20-99
Sick-out still grounds travelers 2-13-99
Proposals could ease flying woes, but major airlines are balking 2-5-99
Northwest's customer service chief discusses improvements 2-4-99
Northwest digests board's suggestions 2-2-99
Fares take off as Northwest, others cash in 1-30-99
Bags -- and Northwest apology -- missing 1-29-99
NWA exec heads to Metro 1-20-99
Angry passengers not first class either 1-19-99
Airport leaders owe us answers 1-19-99
Airline passengers have few rights, but some options 1-6-99
Problems at airport piled up amid storm 1-6-99
FAA proposes another fine against Northwest 12-23-98
FAA says Northwest used faulty jet 12-15-98
In Summer of Discontent, everyone loses 9-1-98
Unfriendly fire for Metro, Northwest 5-4-98
A mix of tinsel and barbed wire around my tree from readers 12-24-97
Detroit News
Northwest's
poor attitude toward passengers snowballs in storm Sunday,
January 10, 1999
Forbes
Forbes Northworst? By Michelle Conlin 11-30-98
Newtimes LA
newtimesla.com | Feature | November 6 - 12, 1997
Plane Business
PlaneBusiness Daily Banter 6-4-98
PlaneBusiness DailyBanter 11-23-98
PlanePerspectives Colonel Hap Les Flyer's Answer to the Carry-On Controversy 11-16-97
PlanePerspectives AeroAnimal House 7-28-98
PlanePerspectives Alter Ego Airline Economics: A Look at What Lies Ahead 4-13-98
USA Today
Northwest strives for friendlier skies 3-1-99
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