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NWA Has Some Good Ex-Employees - Here is one: Professor James Dixey.
NWA Has Some Good Employees - #9
Even I can not help but have empathy for people like this. Names have been removed to protect the innocent. NWA employee comments are in black, my replies are in brown and underlined for the benefit of blind people who are using a screen reader.
Sent: Monday, September 13, 1999 11:21 AM
Subject: Truth and Justice Shall Prevail
I just spent about 2 hours
thoroughly reviewing your website about NorthWorst. As a Flight
Attendant for ** years (formerly Republic Airlines), I must say
the majority of passenger comments are right on. Also, I noticed
that much of the negative about service is directed at the ground
staff rather than inflight. although I am sure a whole website
could be devoted to that. Welcome to my world! Can you say Silk
Purse out of a sows ear?? We are not
all bad folks.
During my tenure, I have lived through an ugly merger, constant paycuts "to save the company" and thousands of amenity or customer convenience item cutbacks. I even remember a memo given to us by management to "only give one bag of peanuts per person" and the most recent "don't serve the whole can unless they ask". I can only say that the whole mess, as you have stated many times, starts at the top. I wish you, other passengers who share your loathing and a group of us employees who all feel the same way you all do, could set up a major meeting face to face with John Dasburg, Dick Anderson and Gary Wilson. They of course are responsible for the messes at this airline. Gary wilson is the most arrogant, uncaring person I have ever had the dspleasure of seeing/listening to. At the last shareholders meeting in NY, he wouldn't even take employee/shareholder questions. And, he got booed of the stage. If that isn't arrogance I don't know what is. It absolutely starts at the top. Interesting point is that those running Northworst right now are the same creeps that worked for Frank Lorenzo at the old Continental Airlines, with the exception of Dasburg/Wilson.
After reading the many horror stories from your pages (including your own), I am saddened that so many people have been wronged by a company that I have invested $XX,000 of my own money (thru paycuts and b scale since 1985).
Obviously that money was never put to good use and of course as an employee shareholder I am extremely pissed every time I read about these tales. I can only hope that folks like yourself will continue to put pressure on NWA management to "do the right thing" when it comes to the people who are our bread and butter.
I guess the Flight Attendants way of showing management they need to start doing the right thing by all was to rject our contract. It is not about money. For us it is about being treated with dignity, courtesy and respect, a common goal we share with you, our customers. Three things every working American deserves.
I am glad you started this website, and wish you luck. Truth and Justice Shall Prevail!!!!
Regards,
Peter
Flight Attendant
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I have slightly edited your post to ensure that management can not identify you by removing your exact tenure and money invested. The reason is that with such information and just a first name NWA management may be able to identify someone using a search of their employee data.
I know that NWA has good people who are being badly treated by upper management and I am sorry for them. I wished I could say that I thought there was light at the end of the tunnel. But all I see, based on many years of management experience, is a deeply troubled company which is not likely to improve.
Other employees have written about the terrible bind they are in because of seniority and I do understand the problem. But I honestly believe that good people should bite the bullet, and either through additional education or maybe even by starting their own business, find a way out of NWA. I wish the prognosis was better, but it is not. How many NWA employees can imagine another 10 or 20 years working under the same conditions?
Ron
 Northwest Made |
Ronald
J. Riley
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